We are happy that you are interested in our RECARO merchandise.
We are working on an official Fanshop where you can order them directly so keep an eye out on our website for details of when this is live.

Please fill in the contact form at https://www.recaro-childsafety.uk/service/contact.html or send an email to recaro@avova-childcare.com

The warranty in Europe covers the product for 2 years from the purchase date except for products for which the commercial guarantee has been extended. If the product is not covered by warranty, unfortunately we can't proceed with the replacement of the product.
We are currently working to introduce an international technical repairing service as soon as possible.

All RECARO products which were produced since October 2019 have a traceability sticker where the manufacturing date is indicated. All produced products before October 2019 have a bar code with the serial number on it. In this case, contact our CRM team at recaro@avova-childcare.com if you need to know the manufacturing date.

Please find all our manuals for the current and previous collections here:
https://www.recaro-childsafety.uk/service/manuals-videos.html

If it's not on the list, please contact our CRM team by filling out the contact form at https://www.recaro-childsafety.uk/service/contact.html or send an email to recaro@avova-childcare.com.

We strongly advise against the use of used child seats, since its past is usually unclear and damage may have occurred that is not visible to the naked eye.